call for a free quotation 01296 481145

Terms and Conditions

(including details of warranty)


This warranty does not affect the consumers statutary rights under the sale of goods act 1979
Twelve months or 12000 miles, whichever is the sooner.
(A) When the gearbox is fully reconditioned by STA and an exchange torque converter is supplied. The vehicle must be returned for checks to STA after three months or 3000 miles whichever is the sooner and regardless of whom fitted the transmission.

Six months or 6000 miles whichever is the sooner.
(A) When the gearbox is fully reconditioned or repaired* but an exchange torque converter is not supplied. The vehicle must be returned for checks to STA after three months or 3000 miles whichever is the sooner and regardless of whom fitted the transmission.

* Repairs only undertaken by request of the customer and carry little or no warranty whatsoever.

We undertake to examine any alleged fault which appears during the relevant warranty period provided that the alleged fault is brought to our attention immediately and that the vehicle has been returned to STA for any respective checks.
The warranty shall be of no affect if the transmission is used at any time for the purpose of racing, rallying or for any competitive event, for hiring for taxi purposes or for driving tuition except where STA shall have specifically agreed in writing to extend the warranty to include such use.

Should any fault arise, the transmission or vehicle - whichever is applicable - must be returned to STA as soon as practicably possible and at the owner's expense for any necessary repair or replacement of parts. No repairer is authorised to carry out any work or adjustment to the transmission under the scope of the warranty unless authorised to do so by STA in writing.

All work carried out under our warranty schedule is free from labour and materials charges providing: the fault is not caused by - incorrect fitting, maladjustment or setting up of the transmission - including low oil level, the addition or ingress of any anti friction type additives or incorrect oil or other foreign matter to the transmission, contamination of seals, misuse, neglect, accident, or by, faulty operation of any part not furnished with the transmission - such as defective cooler systems, linkages, flex plates, drive shafts, filler tubes, excessive crank shaft end float etc, the transmission is not used for towing unless an adequate oil cooler is fitted and the weight of the loaded trailor is within the vehicle manufacturers recommendation.
In transaxle type vehicles, the warranty is limited to the automatic transmission only, and not to the final drive unit or damage caused by failure of such unit. This provision is overruled if the final drive unit has also been reconditioned by STA.
The warranty is transferable - providing that there is no change of use.


Repairer - shall be taken to mean any persons other than STA personnel.

  • The warranty does not extend to mechanical breakage of shafts, planetaries etc.
  • Courtesy car facilities are not available. No recompense will be made for or towards car hire fees.
  • Batteries are disconnected for safety related reasons. No responsibility can be accepted for erasure of memory of electrical equipment, ie, radios, telephones, clocks and other presets.
  • Vehicles not collected when work is completed or when authorisation to complete work etc cannot be obtained, for whatever reason, will be charged £50 per day storage.


These terms and conditions shall be governed and construed in accordance with English Law.

Disclaimer
All road tests are undertaken at the owner's risk. Liability is not accepted for unforseen or consequential loss or damage to vehicles whilst in STA's custody or control.
All work is undertaken subject to our terms and conditions of trading, unless otherwise agreed by STA in writing.

© 2006 Specialised Transmissions Automatic